Effective Date: 01-January-2024
Introduction
Welcome to Radhika Cabs (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our Gujarat-based cab booking services.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Name
- Contact details (phone number, email address)
- Pickup and drop-off locations
- Payment information (e.g. UPI IDs)
- Non-Personal Information:
- Browser type and version
- Device type
- IP address
- Cookies and usage data
- Location Data: We may collect your real-time location data through GPS or other location-based services to provide accurate cab services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our cab booking services.
- To process and verify payments securely.
- To communicate with you regarding your bookings, updates, or promotions.
- To improve our website and services through analytics.
- To comply with legal obligations and ensure user safety.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information:
- With drivers for the purpose of fulfilling your booking.
- With payment processors to facilitate secure transactions.
- With law enforcement or regulatory bodies if required by law.
4. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure server infrastructure.
- Encrypted payment gateways.
- Regular security audits.
5. Cookies and Tracking Technologies
We use cookies to enhance your user experience. Cookies help us remember your preferences and analyze website traffic. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
6. Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data, subject to legal and contractual obligations.
- Opt out of receiving promotional communications.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
8. Data Retention
We retain your personal data only as long as necessary to provide our services and fulfil the purposes outlined in this policy. Once your data is no longer needed, we will securely delete or anonymize it.
9. User Consent
By accessing or using our services, you agree to the terms outlined in this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
11. Updates to the Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date.” We encourage you to review this policy regularly to stay informed about how we protect your information.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +91 7575 095 096
- Address: Shop No 8, Ramani Complex, Kothariya Ring Road, near Lijjat Papad, Rajkot, Gujarat, India
14. Jurisdiction
This Privacy Policy is governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Rajkot, Gujarat.
Thank you for trusting Radhika cabs with your information. We are committed to ensuring your privacy and providing you with a seamless cab booking experience.
